30 · SPEC Kit 296
9. How is this patron information stored? Check all that apply. N=74
Paper file 65 88%
Database 25 34%
E-mail folder 8 11%
Spreadsheet 2 3%
Other 6 8%
Please describe other storage method.
Box
Correspondence file
Online circulation system (part of integrated library system)
Secure library database
Special Collections patron information is stored as part of the library’s circulation system.
Stored for brief period only to ensure patron confidentiality.
Public Service Staffing
10. Are any staff in Special Collections hired primarily to provide reference/public services? N=78
Yes 43 55%
No 35 45%
Selected Comments from Respondents
Yes
“’Primarily’ is defined as 20-30% (minimum) of full-time status.”
“One librarian position, the Public Services Coordinator, exists primarily to do reference/public service. All other
permanent staff assist with public services, however.”
“Our Administrative Assistant/Reader’s Liaison spends 65–75% of time coordinating public services
proportion of other staff members’ time varies.”
“Reference staff consists of 1 FTE librarian, 1 3/4 FTE librarian, and 10 part-time student assistants.”
“The Assistant Curator’s primary responsibility is to provide public service. Curator also provides reference and
9. How is this patron information stored? Check all that apply. N=74
Paper file 65 88%
Database 25 34%
E-mail folder 8 11%
Spreadsheet 2 3%
Other 6 8%
Please describe other storage method.
Box
Correspondence file
Online circulation system (part of integrated library system)
Secure library database
Special Collections patron information is stored as part of the library’s circulation system.
Stored for brief period only to ensure patron confidentiality.
Public Service Staffing
10. Are any staff in Special Collections hired primarily to provide reference/public services? N=78
Yes 43 55%
No 35 45%
Selected Comments from Respondents
Yes
“’Primarily’ is defined as 20-30% (minimum) of full-time status.”
“One librarian position, the Public Services Coordinator, exists primarily to do reference/public service. All other
permanent staff assist with public services, however.”
“Our Administrative Assistant/Reader’s Liaison spends 65–75% of time coordinating public services
proportion of other staff members’ time varies.”
“Reference staff consists of 1 FTE librarian, 1 3/4 FTE librarian, and 10 part-time student assistants.”
“The Assistant Curator’s primary responsibility is to provide public service. Curator also provides reference and
