Public Services in Special Collections · 49
Number of research consultations 33 44%
Number of items reshelved 28 37%
Other 13 17%
Please describe other data category.
Number of new/return visitors
Number of permissions to publish
Number of record series/collections used
Number of reproduction requests
Number of researchers using manuscript collections
Number of tours number of consultations
Numbers of reference transactions with remote users reference and directional transactions with in-house
users are tracked twice a year for a week number of items circulated is normally tracked but we’re in database
transition
Only during library designated times
Permission requests
Reference requests by e-mail, telephone, or fax
Registrations/day
Several times a year, reference and directional queries are sampled over the course of a week
Sound recordings played for patrons
19. If you record public service transactions by patron category (e.g., faculty, student, staff, etc.),
please indicate how many patrons in each category were served by Special Collections staff
during 2005. N=65
N On-site Patrons Off-site Patrons
Do record patron category 27 27 6
Do not record patron category 50 38 43
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