Public Services in Special Collections · 51
Off-site Patrons N=6 N Minimum Maximum Mean Median Std Dev
Faculty 5 6 271 83.6 60.0 109.3
Graduate students 3 38 80 63.7 73.0 22.5
Undergraduate students 4 4 69 37.5 38.5 29.4
Staff 3 32 58 48.7 56.0 14.5
Local community 1 112 — — — —
Visiting researchers 3 13 317 199.3 268.0 163.2
Alumni 3 9 83 44.0 40.0 37.2
Other 4 202 332 281.5 296.0 55.7
Please identify other patron category.
General public, students/faculty/staff from other institutions
ILL
Reference transactions by e-mail, phone, etc.
The public
Total Number of Patrons Served
All Respondents N=49
N Minimum Maximum Mean Median Std Dev
On-site patrons 49 157 11,696 3,002.0 2,526.0 2,327.7
Off-site patrons 25 6 5,146 1,477.7 750.0 1,454.8
Respondents Who Track Patron Category N=27
N Minimum Maximum Mean Median Std Dev
On-site patrons 27 157 7,688 2,632.2 1,730.0 2,147.1
Off-site patrons 6 6 688 429.7 451.0 256.4
Respondents Who Don’t Track Patron Category N=28
N Minimum Maximum Mean Median Std Dev
On-site patrons 22 592 11,696 3,455.8 2,856.0 2,507.1
Off-site patrons 19 55 5,146 1,808.5 1,210.0 1,523.8