54 · ARL Academic Health Sciences Library Statistics 2011–2012
18–20, 23–29 This reported figure represents campus-wide totals and is not specific to Ebling Heatlh Sciences
Library. It is not possible to extract Ebling-specific data for this question.
8 Fringe rate is 29% for managerial/professional staff and 54% for clerical staff.
16 Increase attributed to significant increase in e-mail and live chat reference questions.
17 Not measured.
18–20 Not available for medical library specifically—part of university number.