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Cook, Colleen, Fred Heath, Bruce Thompson, and Russell Thompson. “LibQUAL+: Service Quality Assessment in
Research Libraries.” IFLA Journal 27, no. 4 (2001): 264–68. http://archive.ifla.org/V/iflaj/art2704.pdf
_______.“The Search for New Measures: The ARL LibQUAL+Project—A Preliminary Report.” portal: Libraries and the
Academy 1, no. 1 (January 2001): 103–12. http://muse.jhu.edu/login?auth=0&type=summary&url=/journals/
portal_libraries_and_the_academy/v001/1.1cook.pdf
Cook, Colleen, Fred Heath, Bruce Thompson, and Duane Webster. “LibQUAL+™ Preliminary Results from 2002.”
Performance Measurement and Metrics 4, no. 1 (2003): 38–47. http://www.emeraldinsight.com/journals.
htm?issn=1467-8047&volume=4&issue=1
Council on Library and Information Resources. A Different Approach to the Evaluation of Research Libraries. Research Brief 6.
Washington, DC: The Council, 1998.
Cronenwett, Philip N., Kevin Osborn, Samuel A. Streit, eds. Celebrating Research: Rare and Special Collections from the
Membership of the Association of Research Libraries. Washington, DC: Association of Research of Libraries, 2007.
Cummings, Anthony M., et al. University Libraries and Scholarly Communication: A Study Prepared for The Andrew W.
Mellon Foundation. Washington, DC: Association of Research Libraries, 1992. http://catalog.hathitrust.org/
Record/002625238
Cummings, M. M. The Economics of Research Libraries. Washington, DC: Council on Library Resources, 1986.
Dewey, Barbara I. “The Imperative for Diversity: ARL’s Progress and Role.” portal: Libraries and the Academy 9, no. 3 (July
2009): 355–62. http://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla.9.3.html
Downs, Robert B. “The Growth of Research Collections.” Library Trends: American Library History: 1876–1976 25 (July 1976):
55–80.
_______.“Uniform Statistics for Library Holdings.” Library Quarterly 16 (January 1946): 63–69.
Drake, Miriam A. “Forecasting Academic Library Growth.” College and Research Libraries 37, no. 1 (January 1976): 53–59.
Franklin, Brinley. “Duane Webster, Assessment Pioneer.” portal: Libraries and the Academy 9, no. 3 (July 2009): 339–48.
http://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla.9.3.html
Franklin, Brinley, Colleen Cook, Martha Kyrillidou, and Bruce Thompson. “Library Investment Index—Why Is It
Important?” Proceedings of the 2008 Library Assessment Conference: Building Effective, Sustainable, and Practical
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147–54.
Frazier, Kenneth. “The Librarians’ Dilemma: Contemplating the Costs of the ‘Big Deal,’” D-Lib Magazine 7, no. 3 (March
2001) http://www.dlib.org/dlib/march01/frazier/03frazier.html
Funk, Cara J. “ARL and Association 3.0: Ten Management Challenges.” portal: Libraries and the Academy 9, no. 3 (2009):
405–10. http://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla.9.3.html
Gooden, Paul, Matthew Owen, and Sarah Simon. Scientific Publishing: Knowledge is Power. New York: Morgan Stanley,
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Guthrie, Kevin M. “It Didn’t Have to Be This Way: Entrepreneurship at ARL During Duane Webster’s Tenure.” portal:
Libraries and the Academy 9, no. 3 (July 2009): 411–18. http://muse.jhu.edu/journals/portal_libraries_and_the_
academy/toc/pla.9.3.html
Cook, Colleen, Fred Heath, Bruce Thompson, and Russell Thompson. “LibQUAL+: Service Quality Assessment in
Research Libraries.” IFLA Journal 27, no. 4 (2001): 264–68. http://archive.ifla.org/V/iflaj/art2704.pdf
_______.“The Search for New Measures: The ARL LibQUAL+Project—A Preliminary Report.” portal: Libraries and the
Academy 1, no. 1 (January 2001): 103–12. http://muse.jhu.edu/login?auth=0&type=summary&url=/journals/
portal_libraries_and_the_academy/v001/1.1cook.pdf
Cook, Colleen, Fred Heath, Bruce Thompson, and Duane Webster. “LibQUAL+™ Preliminary Results from 2002.”
Performance Measurement and Metrics 4, no. 1 (2003): 38–47. http://www.emeraldinsight.com/journals.
htm?issn=1467-8047&volume=4&issue=1
Council on Library and Information Resources. A Different Approach to the Evaluation of Research Libraries. Research Brief 6.
Washington, DC: The Council, 1998.
Cronenwett, Philip N., Kevin Osborn, Samuel A. Streit, eds. Celebrating Research: Rare and Special Collections from the
Membership of the Association of Research Libraries. Washington, DC: Association of Research of Libraries, 2007.
Cummings, Anthony M., et al. University Libraries and Scholarly Communication: A Study Prepared for The Andrew W.
Mellon Foundation. Washington, DC: Association of Research Libraries, 1992. http://catalog.hathitrust.org/
Record/002625238
Cummings, M. M. The Economics of Research Libraries. Washington, DC: Council on Library Resources, 1986.
Dewey, Barbara I. “The Imperative for Diversity: ARL’s Progress and Role.” portal: Libraries and the Academy 9, no. 3 (July
2009): 355–62. http://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla.9.3.html
Downs, Robert B. “The Growth of Research Collections.” Library Trends: American Library History: 1876–1976 25 (July 1976):
55–80.
_______.“Uniform Statistics for Library Holdings.” Library Quarterly 16 (January 1946): 63–69.
Drake, Miriam A. “Forecasting Academic Library Growth.” College and Research Libraries 37, no. 1 (January 1976): 53–59.
Franklin, Brinley. “Duane Webster, Assessment Pioneer.” portal: Libraries and the Academy 9, no. 3 (July 2009): 339–48.
http://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla.9.3.html
Franklin, Brinley, Colleen Cook, Martha Kyrillidou, and Bruce Thompson. “Library Investment Index—Why Is It
Important?” Proceedings of the 2008 Library Assessment Conference: Building Effective, Sustainable, and Practical
Assessment, August 4–7, 2008, Seattle, Washington. (Washington, DC: Association of Research Libraries, 2009):
147–54.
Frazier, Kenneth. “The Librarians’ Dilemma: Contemplating the Costs of the ‘Big Deal,’” D-Lib Magazine 7, no. 3 (March
2001) http://www.dlib.org/dlib/march01/frazier/03frazier.html
Funk, Cara J. “ARL and Association 3.0: Ten Management Challenges.” portal: Libraries and the Academy 9, no. 3 (2009):
405–10. http://muse.jhu.edu/journals/portal_libraries_and_the_academy/toc/pla.9.3.html
Gooden, Paul, Matthew Owen, and Sarah Simon. Scientific Publishing: Knowledge is Power. New York: Morgan Stanley,
2002.
Guthrie, Kevin M. “It Didn’t Have to Be This Way: Entrepreneurship at ARL During Duane Webster’s Tenure.” portal:
Libraries and the Academy 9, no. 3 (July 2009): 411–18. http://muse.jhu.edu/journals/portal_libraries_and_the_
academy/toc/pla.9.3.html
