SPEC Kit 331: Changing Role of Senior Administrators (October 2012)
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SPEC Kit 331: Changing Role of Senior Administrators · 11 Executive Summary Introduction In alignment with ARL’s strategic focus Transforming Research Libraries, designed to articulate, promote, and facilitate new and expanding roles for ARL libraries that enable and enrich the transformations affecting research and research-intensive education, this study has probed the nature of administrative positions that support accomplishing these objectives. The ongoing evolution within these organizations and the roles of those who work in them is mirrored in the adminis- trative structure of the academic library. Two decades ago, it was largely the library director who managed the organization, perhaps with assistance from an associate in public and technical services, or from a single deputy. The metamorphosis of higher education has put new demands on libraries to be agile, engaged, and responsive in diverse ways. Hernon, Powell, and Young (2001) have described the university library director’s role as a position in transition over this same period. The library’s chief executive now has addi- tional challenges and responsibilities: defining the strategic direction of the organization, articulating its vision, and participating more explicitly in the aca- demic life of the parent institution. As a result, aspects of library management and leadership are being taken on more fully by members of a senior administrative team possessing a skill set that enables them to man- age what once was exclusively director-level work. This survey focused on the professional, admin- istrative, and management positions that report di- rectly to the library director (or in some ARL member libraries the position that serves as the representa- tive to the association), positions that have not been examined by a SPEC survey since 1984. It explored the responsibilities of these positions, and the skills, qualifications, and competencies necessary for these administrators to successfully lead a transforming 21st century research library. It looked at whether and how position requirements have changed in the past decade, whether the number of direct reports has changed, whether these administrators have assumed new areas of organizational responsibility, and how they acquire the new skills to fulfill those responsibili- ties. Forty-six of the 126 member libraries responded to the survey between March 12 and April 16 for a response rate of 37%. Titles and Responsibilities of Senior-Level Positions The survey asked respondents to identify which se- nior positions reported directly to the library director in 2007 and in 2012. The positions identified have a variety of titles, including deputy director, associate director, vice provost, and director, manager, or head of a division, department, or branch library. Overall, the number of positions reporting to the director has not changed in the past five years however, many libraries are changing senior administrative-level re- sponsibilities and the titles of those reporting to the director. All but three of the libraries responding to the survey (95%) have altered senior administrative-level positions or introduced new positions in the past five years. Of those, 25 (58%) have changed half to all of their positions, and 13 (30%) have made only minor changes. There is also a significant elevation in the ti- tles of positions reporting to library directors, moving away from head and assistant titles to associate and di- rector titles, with the number of deputy librarian titles