ARL Statistics Questionnaire 2012–2013 · 35
If a contact includes both reference and directional services, it should be reported as one reference
transaction. Include virtual reference transactions (e.g., e-mail, WWW form, chat). Duration should not be an
element in determining whether a transaction is a reference transaction. Sampling based on a typical week may
be used to extrapolate TO A FULL YEAR. Please indicate if the figure is based on sampling.
EXCLUDE SIMPLE DIRECTIONAL QUESTIONS. A directional transaction is an information contact
that facilitates the logistical use of the library and that does not involve the knowledge, use, recommendations,
interpretation, or instruction in the use or creation of information sources other than those that describe the
library, such as schedules, floor plans, and handbooks.
Question 17. Initial circulations (excluding reserves). Count the number of initial circulations during the fiscal
year from the general collection for use usually (although not always) outside the library. Do not count renewals.
Include circulations to and from remote storage facilities for library users (i.e., do not include transactions
reflecting transfers or stages of technical processing). Count the total number of items lent, not the number of
USE OF ELECTRONIC RESOURCES
Questions 18–20. Use of Electronic Resources. Items reported should follow definitions as defined in the
COUNTER Code of Practice (www.projectcounter.org). In a footnote, please include the types of resources
for which you are reporting data. It is recommend that ONLY data that follow the COUNTER definitions be
reported. Any exceptions should be documented in a footnote.
Questions 21–22. Interlibrary Loans. Report the number of requests for material (both returnables and non-
returnables) provided to other libraries and the number of filled requests received from other libraries or
providers. For both of these figures, include originals, photocopies, and materials sent by fax or other forms
of electronic transmission. Include patron-initiated transactions. Exclude requests for materials locally owned
and available on the shelves or electronically. Do not include transactions between libraries covered by this
UNIVERSITY CHARACTERISTICS: Doctor’s Degrees, Faculty, Enrollment
Question 23. Doctor’s Degrees. Report the number awarded during the 2011–12 fiscal year. For the purposes of
this report, Doctor’s degrees include research/scholarship degrees and professional practice degrees (e.g., Ph.D,
D.Ed., D.P.A., M.D., J.D., etc.) as enumerated in the U.S. Department of Education’s Integrated Postsecondary
Education Data System (IPEDS). Any exceptions should be footnoted.
Question 24. Doctor’s Degrees Fields. For the purposes of this report, Doctor’s degrees fields are defined as
the specific discipline specialties enumerated in the U.S. Department of Education’s Integrated Postsecondary
Education Data System (IPEDS) “Completions” Survey. Any exceptions should be footnoted.
Question 25. Instructional Faculty. Instructional faculty are defined by the U.S. Dept. of Education as: