Managing Digitization Activities · 155
http://library.syr.edu/information/digital_services/disc/feedback/survey.html
Syracuse University
4.) Please indicate the DISC services you have used:
Check all that apply.
Large Format Scanning
Flatbed Scanning
Slide Scanning
Large Format Printing
Tabloid Size Printing (up to 11"x17")
Letter Size Printing (up to 8.5" x 11")
Image adjustment/enhancement
Other:
5.) Using a scale of 1 (negative) to 5 (positive), please indicate your satisfaction with:
a.) the quality of your scans:
1 -Very Unsatisfactory 2 -Unsatisfactory 3 -Neutral 4 -Satisfactory 5 -Very Satisfactory
b.) the quality of your prints:
1 -Very Unsatisfactory 2 -Unsatisfactory 3 -Neutral 4 -Satisfactory 5 -Very Satisfactory
c.) your ability to schedule appointments:
1 -Very Unsatisfactory 2 -Unsatisfactory 3 -Neutral 4 -Satisfactory 5 -Very Satisfactory
d.) the level of customer service provided by the DISC staff:
1 -Very Unsatisfactory 2 -Unsatisfactory 3 -Neutral 4 -Satisfactory 5 -Very Satisfactory
e.) the ability of the DISC staff to meet specified deadlines:
1 -Very Unsatisfactory 2 -Unsatisfactory 3 -Neutral 4 -Satisfactory 5 -Very Satisfactory
6.) Please rate the DISC's overall performance:
1 -Very Unsatisfactory 2 -Unsatisfactory 3 -Neutral 4 -Satisfactory 5 -Very Satisfactory