48 Association of Research Libraries Research Library Issues 291 — 2017 Endnotes 1 H. Thomas Hickerson, “Rebalancing the Investment in Collections,” Research Library Issues: A Quarterly Report from ARL, CNI, and SPARC, no. 277 (December 2011): 1–2, http://publications.arl.org/ rli277/. 2 Ibid., 6. 3 Anne R. Kenney, “Foreword,” in Collaborating for Impact: Special Collections and Liaison Librarian Partnerships, ed. Kristen Totleben and Lori Birrell (Chicago: Association of College and Research Libraries, 2016), vi. 4 Marie L. Radford and Gary P. Radford, Library Conversations: Reclaiming Interpersonal Communication Theory for Understanding Professional Encounters (Chicago: Neal-Schuman, 2017), 46. 5 Ibid.,148–149. 6 Ibid., 70. 7 Ibid., 46. 8 Martin Parker, Organizational Culture and Identity: Unity and Division at Work (Thousand Oaks, Calif.: SAGE, 2000), 1. 9 Jennifer Church-Duran, “Distinctive Roles: Engagement, Innovation, and the Liaison Model,” Portal: Libraries and the Academy 17, no. 2 (2017): 268. 10 Ibid., 268. 11 Radford and Radford, Library Conversations, 46. 12 Hickerson, “Rebalancing the Investment in Collections,” 6. 13 Church-Duran, “Distinctive Roles,” 269. 14 Ibid., 269. 15 Parker, Organizational Culture and Identity, 232.