Association of Research Libraries

31 Association of Research Libraries Research Library Issues 291 — 2017 11 University of Toronto Libraries, “LibQUAL 2013 Survey Results,” August 6, 2013, https://onesearch.library.utoronto.ca/ libqual-2013-survey-results. 12 Rebecca Blakiston, “Developing a Content Strategy for an Academic Library Website,” Journal of Electronic Resources Librarianship 25, no. 3 (July 1, 2013): 175–91, http://dx.doi.org/10.1080/19411 26X.2013.813295. 13 Emily Singley, “Usable Library of the Month—University of Toronto,” Usable Libraries, June 30, 2015, http://emilysingley.net/ usablelibraries/usable-library-of-the-month-university-of-toronto/. 14 Lisa Gayhart and Judith Logan, “Improving the Journal Search Experience: A Mixed Methods Approach,” Computers in Libraries 37, no. 1 (January/February 2017): 19–22. 15 Judith unpacked this idea more fully in a blog post for the Association of College & Research Libraries (ACRL): “Reorienting Reference,” ACRLog, July 2, 2015, http://acrlog.org/2015/07/02/ reorienting-reference/. © 2017 Judith Logan and Lisa Gayhart This article is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/. To cite this article: Judith Logan and Lisa Gayhart. “How Intrapreneurship Enhances Existing Organizational Structures: A Holistic Case Study from a Large Academic Library.” Research Library Issues, no. 291 (2017): 19–31. http://publications.arl.org/rli291/.

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31 Association of Research Libraries Research Library Issues 291 — 2017 11 University of Toronto Libraries, “LibQUAL 2013 Survey Results,” August 6, 2013, https://onesearch.library.utoronto.ca/ libqual-2013-survey-results. 12 Rebecca Blakiston, “Developing a Content Strategy for an Academic Library Website,” Journal of Electronic Resources Librarianship 25, no. 3 (July 1, 2013): 175–91, http://dx.doi.org/10.1080/19411 26X.2013.813295. 13 Emily Singley, “Usable Library of the Month—University of Toronto,” Usable Libraries, June 30, 2015, http://emilysingley.net/ usablelibraries/usable-library-of-the-month-university-of-toronto/. 14 Lisa Gayhart and Judith Logan, “Improving the Journal Search Experience: A Mixed Methods Approach,” Computers in Libraries 37, no. 1 (January/February 2017): 19–22. 15 Judith unpacked this idea more fully in a blog post for the Association of College & Research Libraries (ACRL): “Reorienting Reference,” ACRLog, July 2, 2015, http://acrlog.org/2015/07/02/ reorienting-reference/. © 2017 Judith Logan and Lisa Gayhart This article is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/. To cite this article: Judith Logan and Lisa Gayhart. “How Intrapreneurship Enhances Existing Organizational Structures: A Holistic Case Study from a Large Academic Library.” Research Library Issues, no. 291 (2017): 19–31. http://publications.arl.org/rli291/.

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30 Association of Research Libraries Research Library Issues 291 — 2017 Endnotes 1 Ganapathi Batthini, “Librarianship Needs Intrapreneurial Behaviour,” July 20, 2014, p. 1, https://papers.ssrn.com/sol3/papers. cfm?abstract_id=2468739. 2 Carla J. Stoffle, Robert Renaud, and Jerilyn R. Veldof, “Choosing Our Futures,” College & Research Libraries 57, no. 3 (1996): 213–25, https:// doi.org/10.5860/crl_57_03_213. 3 James G. Neal, “Still ‘Choosing Our Futures’: How Many Apples in the Seed?” College & Research Libraries 76, no. 3 (2015): 313, https://doi. org/10.5860/crl.76.3.310. 4 Batthini, “Librarianship Needs Intrapreneurial Behaviour,” p. 2. 5 Robin L. Beers, “Organizational Learning in Multidisciplinary Teams: Knowledge Brokering across Communities of Practice” (PhD thesis, Alliant University, San Francisco, 2004), ProQuest Information & Learning (US). 6 University of Toronto, “Quick Facts,” accessed April 28, 2017, https:// www.utoronto.ca/about-u-of-t/quick-facts. 7 Ibid. 8 Times Higher Education, “University of Toronto,” Times Higher Education (THE) World University Rankings, 2017, https:// www.timeshighereducation.com/world-university-rankings/ university-of-toronto. 9 University of Toronto, “Mission,” 1992, https://www.utoronto.ca/ about-u-of-t/mission. 10 University of Toronto Libraries, Annual Report: 2016, http://www. library.utoronto.ca/library/aboutlibraries/annualreport/2016/ AnnualReportUTL2016.pdf.

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32 Association of Research Libraries Research Library Issues 291 — 2017 Creating a Holistic Fabric of Services and Collections from the Inside Out: Exploring Convergences of Liaison and Special Collections Librarianship Kristen Totleben, Modern Languages and Cultures Librarian, River Campus Libraries, University of Rochester Jessica Lacher-Feldman, Assistant Dean of Rare Books and Special Collections, and the Joseph N. Lambert and Harold B. Schleifer Director of Rare Books, Special Collections and Preservation, River Campus Libraries, University of Rochester Introduction The work of liaison librarians and special collections librarians could more closely mirror and support the scholarship process if the expertise of both specializations are holistically considered and, when relevant, cooperatively combined. Viewing and integrating collections and services with this approach includes providing a “full spectrum of information available to scholars and students and the technological capabilities, rights of use, and services necessary for full utilization of these resources. The holistic framework’s raison d’être is knowledge creation—from inspiration to information, to analysis, synthesis and dissemination.”1 It is well known that, in the 21st-century academic library, there is a shift from being “collections-centered” to “learning-centered.” By assisting users with the production of scholarly work, and by outwardly focusing library work toward more direct engagement with users, together, special collections and liaisons in academic libraries advance in their roles as facilitators, conduits, and partners in research. Outcomes stemming from these interactions increase the likelihood of building even more connections with users, further supporting their research and teaching. This article considers benefits, advantages, and an overarching purpose of academic liaison librarians and special collections librarians working integratively to affirm and advance the libraries’ role in the university community. The piece also proposes ways in which libraries can enact

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Page 6A Team- and Project-Based Approach to Advancing Scholarly Communication Initiatives across the Library click to expand contents

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