RLI 288 20 RESEARCH LIBRARY ISSUES: A REPORT FROM ARL, CNI, AND SPARC 2016 20. Sarah Murphy, Jeremy Buhler, and Rachel Lewellen, “Tableau Unleashed: Visualizing Library Data,” panel presented at the Library Assessment Conference, Seattle, Washington, August 4–6, 2014 Katy Mathuews and Rebekah Kilzer, “Driving Partnerships for Assessment and Engagement,” paper presented at the Library Assessment Conference, Seattle, Washington, August 4–6, 2014 and Sarah Anne Murphy, “Data Visualization and Rapid Analytics: Applying Tableau Desktop to Support Library Decision-Making,” Journal of Web Librarianship 7, no. 4: 465–476, doi: 10.1080/19322909.2013.825148. 21. Amos Lakos and Shelley Phipps, “Creating a Culture of Assessment: A Catalyst for Organizational Change,” portal: Libraries and the Academy 4, no. 3 (2004): 345–361, http://muse.jhu.edu/ login?auth=0&type=summary&url=/journals/portal_libraries_and_the_academy/v004/4.3lakos. html and http://escholarship.org/uc/item/0843106w.pdf. © 2016 Rachel Lewellen and Terry Plum This article is licensed under a Creative Commons Attribution 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by/4.0/. To cite this article: Rachel Lewellen and Terry Plum. “Assessment of E-Resource Usage at University of Massachusetts Amherst: A MINES for Libraries® Study Using Tableau for Visualization and Analysis.” Research Library Issues: A Report from ARL, CNI, and SPARC, no. 288 (2016): 5–20. http://publications.arl.org/ rli288/. Editor’s note: An earlier version of this paper appeared in Sarah Durso, Steve Hiller, Martha Kyrillidou, and Angela Pappalardo, Proceedings of the 2014 Library Assessment Conference: Building Effective, Sustainable, and Practical Assessment, August 4–6, 2014, Seattle WA (Washington, DC: Association of Research Libraries, 2015), http://libraryassessment.org/bm~doc/proceedings-lac-2014.pdf.