RLI 271 36 Lib-Value: Measuring Value and Return on Investment of Academic Libraries Regina Mays, Lib-Value Program Manager, Center for Information and Communication Studies, University of Tennessee, Knoxville Carol Tenopir, Professor at the School of Information Sciences, Director of Research for the College of Communication and Information, and Director of the Center for Information and Communication Studies, University of Tennessee, Knoxville Paula Kaufman, Dean of Libraries and University Librarian, University of Illinois at Urbana-Champaign L how well they meet the rapidly changing needs and expectations ofibrary professionals are looking for new ways to measure and expressthe value of their libraries to their parent institutions and to measure their users. They need both to find the best ways to meet patron needs and to com- municate the value of their operations to administrators and funders. Developing a strategy to help libraries attain these goals is the focus of the Value, Outcomes, and Return on Investment of Academic Libraries project, “Lib-Value” for short. Funded by a grant from the Institute of Museum and Library Services (IMLS), Lib-Value is a three-year study that began in December 2009. Carol Tenopir of the University of Tennessee (UT) leads the project as Principal Investigator (PI) with Paula Kaufman of the University of Illinois at Urbana-Champaign (UIUC) as Co-PI. In addition to the teams at UT and UIUC, Donald King of UT and Bryant University, Bruce Kingma of Syracuse University, and Martha Kyrillidou and her team at ARL round out the partnership. Lib-Value builds on and goes beyond two previous studies that looked at return-on-investment (ROI) of grants income.1 Lib-Value expands the focus of the research to consider both ROI and value more broadly, including the value of library collections and services to research, teaching and learning, and social and professional areas. AUGUST 2010 RESEARCH LIBRARY ISSUES: A BIMONTHLY REPORT FROM ARL, CNI, AND SPARC
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