25 Association of Research Libraries Research Library Issues 289 2016 write expressions of support. Thousands of messages were added in subsequent weeks. At the same time, we heard anecdotally that some students were too frightened to return to Strozier. Indeed, attendance dropped for a few days. With Thanksgiving less than a week away, many students left town to start the Thanksgiving break early. After the break, however, we were gratified to see Strozier Library packed once again for the run-up to exams. Student use of Strozier Library has only increased over time. Moving Forward The shooting caused us to look closely at our security operations within the FSU Libraries. Although we had a security staff, turnstiles with card swipe access for admittance, surveillance cameras in strategic locations, and an incident-reporting practice, we looked for ways to improve. We consulted with several groups, including the campus police department, top administration, and student groups. We also engaged in a crime prevention audit with the campus police and conducted research on best practices in the industry. As a result, we identified areas that could be strengthened. With campus police, we outlined needed improvements and requested a modest budget increase in order to fund the enhancements. With administrative support we have since implemented the recommendations, resulting in a stronger program and a better-equipped, more professional staff. Our new staffing model replaced the library security department’s student workers with permanent staff. We now have 10 full-time and 3 part-time security staff, including the head of security, 3 supervisors, 6 full-time security guards, and 3 part-time security guards to oversee our busiest and largest facilities, Strozier and Dirac. Appropriate coverage requires that a supervisor be able to move freely among all library
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