17 Association of Research Libraries Research Library Issues 289 — 2016 Foundation meetings, athletic events, all of which were on the calendar? What other employee expectations and needs must be met? Mary Coburn, vice president for Student Affairs, sent this e-mail to her senior staff: Subject: protocol for calls today Classes have been canceled for today. Orientation will continue as planned.… Let’s be sure to cover calls today, especially from parents, with staff who will handle them well. Please be compassionate and thoughtful. Here are some points of info that may be helpful: • The most updated information will be posted on www.fsu.edu and http://alerts.fsu.edu. The police investigation is ongoing. • Families of the injured students have been contacted. • The incident is assumed to be isolated at this time, campus is safe today but FSU police will be very visible to assure students and the FSU community. • Those in need of support may contact the University Counseling Center. • If people are concerned that they did not receive the FSU Alert that went out at 12:36 a.m., please encourage them to check their phone information on line to make sure that the correct info is listed. Any questions, comments, or concerns regarding the FSU Alert system should be directed to help@emergency.fsu.edu. FSU Alerts will do their best to address concerns in a timely manner, but request patience. University faculty received an e-mail from Sally McRorie, then vice president for Faculty Development and Advancement, at 11:20 a.m.: