36 · Survey Results: Survey Questions And Responses
Comments
Have calculated the value
Attempts to assign a monetary value to a large part of the use of our collections, services and expertise, borrowing
some of the methods used by public libraries. It was noted that the attempt was partial as many measures are
unavailable. It was shared with library staff and beyond for feedback on this new approach.
Count is estimated, combination of distributed one-time and ongoing efforts.
We used the Cornell model with minor adjustments.
Plan to calculate the value
The Assessment Cross-functional team is interested in studying ROI factors.
Value of expertise and value of materials to grant income and recruitment.
Have not calculated the value
For insurance purposes, we periodically calculate a rough estimate of the value of the collection (#of volumes x $$
per volume). Collection Management routinely calculates the cost per use for e-journals as part of the serials review
(budget) process. When introducing new services or products, we often do cost calculations occasionally the related
publicity will introduce the concept of the value of the service or product.
We are considering calculating this value, but have not yet decided.
We are interested in this question and are studying metric models but no decisions have been made as to when or
how we will approach calculating the financial value of library operations.
We currently have no specific plans to calculate financial value of our operations but we are watching ROI studies
underway at other libraries and may conduct local studies in the future.
We do not currently have written plans to study this correlation although it is of interest.
We have talked about attempting this sort of correlation having seen other ROI studies and libraries publishing the
dollar value of library services our dean wants us to give this an attempt.
If your library has calculated the value of library operations more than once, please pick one
calculation project that you think is most significant and describe it through answering the
following questions.
If your library plans to calculate the value of library operations, please answer as many of the
following questions as possible at this time.
If you answered “No” above, please skip to the Other Impact Measure section of the survey.
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