SPEC Kit 318: Impact Measures in Research Libraries · 19
9. Please indicate whether the study results were used to influence any of the following decisions by
the library or parent institution. Check all that apply. N=6
Library Parent Institution Response Count
Not yet decided 3 1 3
No influence 1 1 1
Strategic planning 2 — 2
Budget allocations 2 — 2
Service decisions 2 — 2
Staffing decisions 2 — 2
Space decisions 2 — 2
Reorganization decisions 1 — 1
Instruction or curriculum change 1 — 1
Defining specific targets of library success 1 — 1
Other decision 1 — 1
Response Count 6 2 6
If you checked “Other decision,” please briefly describe the decision for which the data were used.
Staff training decisions, promotional/advertising decisions, and collection development decisions. Penn State has
multiple library locations, some of which have made decisions that were influenced by the LibQUAL+® results, some of
which have not.
10. Were the results of the study made available to others beyond the library? N=6
Yes 1 17%
No 3 50%
Don’t know 2 33%
If yes, please briefly describe with whom and how much detail about the results were shared.
The University’s Office of Institutional Research and Planning collects and does basic analysis of survey results.
Additional comments about how the study results or sharing the results made a difference to the
library.
At this time we are still performing the study and have just started to analyze the fall semester data so too soon to be
doing anything with results.
9. Please indicate whether the study results were used to influence any of the following decisions by
the library or parent institution. Check all that apply. N=6
Library Parent Institution Response Count
Not yet decided 3 1 3
No influence 1 1 1
Strategic planning 2 — 2
Budget allocations 2 — 2
Service decisions 2 — 2
Staffing decisions 2 — 2
Space decisions 2 — 2
Reorganization decisions 1 — 1
Instruction or curriculum change 1 — 1
Defining specific targets of library success 1 — 1
Other decision 1 — 1
Response Count 6 2 6
If you checked “Other decision,” please briefly describe the decision for which the data were used.
Staff training decisions, promotional/advertising decisions, and collection development decisions. Penn State has
multiple library locations, some of which have made decisions that were influenced by the LibQUAL+® results, some of
which have not.
10. Were the results of the study made available to others beyond the library? N=6
Yes 1 17%
No 3 50%
Don’t know 2 33%
If yes, please briefly describe with whom and how much detail about the results were shared.
The University’s Office of Institutional Research and Planning collects and does basic analysis of survey results.
Additional comments about how the study results or sharing the results made a difference to the
library.
At this time we are still performing the study and have just started to analyze the fall semester data so too soon to be
doing anything with results.
