Table of Contents

Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University(23-26from Research Library Issues, no. 271 (Aug. 2010): Special Issue on Value in Libraries: Assessing Organizational Performance)

Content Type: RLI Article Publication Date: 2010-08-31

Selena Killick. “Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University.” Research Library Issues: A Bimonthly Report from ARL, CNI, and SPARC, no. 271 (August 2010): 21–24. https://doi.org/10.29242/rli.271.4.