professional issues (see Figure 1). These are the broad, over-arching areas within
which more specific items are being studied. Examples of questions that are being
answered are: What is the value of library collections to research, to teaching and
learning outcomes, and to social and professional outcomes? How does that value
differ for different stakeholders, such as faculty, students, administration, alumni,
and others? What is the importance of library services and facilities and physical
spaces in these three functional areas? This cognitive map reflects the foundation
and structure for all of the individual studies that Lib-Value is conducting.
Because it is not possible to conduct original research on every area of
academic libraries in a three year study, the Lib-Value team has focused on being
as innovative as possible. In some instances, this means looking at areas that
have not yet been widely studied because they have only relatively recently
become of significant concern, as is the case for e-books, learning/information
commons areas, and environmental sustainability. Innovation in this context
also means looking with fresh eyes at more traditional areas, such as journal
collections, library instruction, and special collections, as well as at well-known
tools such as LibQUAL+®
and MINES for Libraries®.
Work is already underway in several areas:
An e-books study, headed by Tina Chrzastowski, Wendy Shelburne,
and Paula Kaufman of UIUC, is incorporating a portion of the Elsevier
E-books Use and Value Study that is currently underway at UIUC and
other institutions. This study looks at the value of e-books as presently
used by faculty and graduate students; how that value differs between
those two groups and by publisher and subject; and how e-books are
used by UIUC users.
Gayle Baker, Teresa Walker, and Ken Wise of UT are leading an examination
of how the information commons’ spaces and services contribute to student
success on multiple levels, as well as how commons are utilized by
instructors and how they affect teaching outcomes.
Bruce Kingma of Syracuse University is examining the environmental value
of the library. For instance, providing online resources may yield savings in
transportation and paper as users access collections from home and on their
screens. Kingma, an economist, will also lend his expertise to all areas of
the project, searching for ways to apply economic principles to every aspect
of research.
RLI 271
38
Lib-Value: Measuring Value and Return on Investment of Academic Libraries
(
C O N T I N U E D
)
AUGUST 2010 RESEARCH LIBRARY ISSUES: A BIMONTHLY REPORT FROM ARL, CNI, AND SPARC
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