38 · Survey Results: Survey Questions and Responses
University administration provided us with extra funds to buy more e-journals and e-journal backfiles to make the library
closure more palatable to users.
We desired to use the staff resources from the Information Desk for other functions in the library.
We need to deploy staff to new functions, the current budgetary reality does not permit the addition of new staff.
We needed to significantly reduce expenditures for student employees, which was achieved by eliminating the
information desk as a separate service point.
While budget pressures were not a driving force in this decision, the change in service model did allow for needed
flexibility during a time of considerable financial strain.
8. How did this service reconfiguration impact permanent library staff? Check all that apply. N=46
Librarians Other
Professionals
Support
Staff
N
Existing staff moved to the new service point 26 8 29 35
Existing staff were reassigned within the library 4 5 23 23
Position(s) was reduced through attrition 7 2 10 12
Staff were hired to fill newly created positions 8 2 5 11
Hours of work were reduced 4 1 5
Other impact 14 5 12 17
Number of Respondents 40 14 43 46
Please specify the other impact.
Librarians Other Professionals Support Staff
A new Team Leader position was added
to manage the new service point.
An evening-weekend staff position is
proposed for the Library Service Desk.
During the transition phase, librarians
did assist with staffing this service point
on a reduced basis.
IT assistance supported by Campus IT
and jointly funded student positions.
Support staff working in two facilities,
jobs will continue to change as we close
the old building.
Government Documents librarians now
work hours at the Main Reference Desk.
Librarians cross trained to assist with
some basic Circulation Desk services.
Librarians have time for other
responsibilities.
Reference service is new for some. Reference service is a new duty for
some.
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