SPEC Kit 327: Reconfiguring Service Delivery · 121
University of Illinois at Urbana-Champaign
NSM Decision-Making Process
http://www.library.illinois.edu/nsm/NSMDecisionMakingFlowchart.pdf
UL and AULs
review plan &
allocate resources
The Library Executive Committee (EC) posts charge on EC
website at least one week prior to discussion with note to
LIBNEWS-L requesting comment. EC reviews charge and
may advise the University Librarian approve and/or request
revisions.
NSM Decision-Making Process (July 2009)
Planning Team convened to
engage campus and Library
stakeholders in discussion of
substantive issues
Charge for Planning
Team drafted
Implementation Team convened
NSM Coordinator facilitates
implementation
Drafted by the Team Leader ,NSM Coordinator and/or
Administrative Liaison, the charge establishes scope,
timeline and deliverables (reports, recommendations, etc.)
Teams post meeting notes and reports promptly to the
NSM website. Team Leaders chair meetings, direct work of
the Team and report on ideas under consideration at NSM
stuff sessions and Library Faculty meetings. Administrative
liaisons help navigate process, provide feedback regarding
feasibility and are equal partners in decision making. All
AULs &Team Leaders attend pre-launch meeting.
Planning Team submits
recommendations to the
University Librarian (UL).
UL forwards recommendations to EC.
EC posts charge
for comment &
then reviews
EC posts recommendations on EC website at least one
week prior to discussion with note to LIBNEWS-L
requesting comment.
EC may advise the University Librarian to approve all or
some of the recommendations. Requests for revisions go
back to Planning Team.
EC posts
recommendations
for comment &
then reviews
Drawing some members from the Planning Team ,the UL
charges a Team to implement recommendations. Scope &
timeline are set in consultation with the Associate
University Librarians (AULs) and the NSM Coordinator.
Working with the AULs, Library Facilities, Team Leaders,
unit heads and other staff, the NSM Coordinator
coordinates implementation of the plan.
UL &AULs review to ensure plan is feasible (e.g., can
facilities work be accomplished within alloted time and
budget ?)in consultation with others in the Library, e.g.,
groups or individuals responsible for resource oversight:
Budget Group (staff), EC (faculty/AP positions), Business
Office ,NSM Coordinator (NSM funding requests).
Implementation Team submits
plan to the University Librarian. UL reviews plan &forwards to EC &AULs
EC posts
recommendations
for comment &
then reviews
The Library Executive Committee (EC) posts plan on EC
website at least one week prior to discussion with note to
LIBNEWS-L requesting comment.
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