134 · SPEC Kit 296
Duke University
DUKE UNIVERSITY LIBRARIES
POSITION DESCRIPTION
POSITION: Director of Research Services for the Rare Book, Manuscript, and Special
Collections Library
LIBRARY: Rare Book, Manuscript, and Special Collections Library
GENERAL DESCRIPTION:
Provides leadership for the Research Services Department of the Rare Book,
Manuscript, and Special Collections Library (RBMSCL) and participates with other
RBMSCL department heads in the functioning of the RBMSCL management group. Sets
goals and objectives to assess user needs and supply users with services appropriate to
research in primary source materials. Supervises the Research Services Department staff
in providing reference, circulation (retrieval, reshelving, and reserve services), security,
duplication of materials, class instruction, exhibitions, and bibliographic guides, and in
publicizing and promoting collections. With the other department heads and the library
director, helps set goals and objectives for the library, monitors progress toward those
goals, coordinates activities of the staff, and provides leadership for the library's vision.
Acts as liaison between the RBMSCL and other public services staff of the Duke
University Libraries and contributes to the work of the Administrative Council of the
Perkins Library system.
DUTIES:
1. Provides leadership in serving on-site users, monitors service quality, and
supervises Research Services staff in providing circulation, reference, and security.
Prepares schedules for reference and circulation desk staffing. Coordinates the work of
staff involved in providing reference service and supports staff in problem resolution.
2. Coordinates Research Services and other RBMSCL staff doing outreach and
bibliographic instruction, including presentations for graduate and undergraduate classes
and other groups, and preparation of printed materials to assist researchers. Identifies
potential campus users of RBMSCL materials, initiates contacts, and establishes working
relationships with Duke researchers and faculty. Works with faculty to design RBMSCL
assignments or find library materials for courses. Helps students find research topics and
instructs them in methods used in research.
3. Interprets the library's finding aids and holdings to users and assists researchers
in finding primary source materials in the Rare Book, Manuscript, and Special
Collections Library and from other sources including the World Wide Web and other on-
line sources.
4. Supervises Research Services staff in providing external users with timely
responses and duplication services for inquiries received by phone, mail, e-mail, FAX,
and ILL.
Duke University
DUKE UNIVERSITY LIBRARIES
POSITION DESCRIPTION
POSITION: Director of Research Services for the Rare Book, Manuscript, and Special
Collections Library
LIBRARY: Rare Book, Manuscript, and Special Collections Library
GENERAL DESCRIPTION:
Provides leadership for the Research Services Department of the Rare Book,
Manuscript, and Special Collections Library (RBMSCL) and participates with other
RBMSCL department heads in the functioning of the RBMSCL management group. Sets
goals and objectives to assess user needs and supply users with services appropriate to
research in primary source materials. Supervises the Research Services Department staff
in providing reference, circulation (retrieval, reshelving, and reserve services), security,
duplication of materials, class instruction, exhibitions, and bibliographic guides, and in
publicizing and promoting collections. With the other department heads and the library
director, helps set goals and objectives for the library, monitors progress toward those
goals, coordinates activities of the staff, and provides leadership for the library's vision.
Acts as liaison between the RBMSCL and other public services staff of the Duke
University Libraries and contributes to the work of the Administrative Council of the
Perkins Library system.
DUTIES:
1. Provides leadership in serving on-site users, monitors service quality, and
supervises Research Services staff in providing circulation, reference, and security.
Prepares schedules for reference and circulation desk staffing. Coordinates the work of
staff involved in providing reference service and supports staff in problem resolution.
2. Coordinates Research Services and other RBMSCL staff doing outreach and
bibliographic instruction, including presentations for graduate and undergraduate classes
and other groups, and preparation of printed materials to assist researchers. Identifies
potential campus users of RBMSCL materials, initiates contacts, and establishes working
relationships with Duke researchers and faculty. Works with faculty to design RBMSCL
assignments or find library materials for courses. Helps students find research topics and
instructs them in methods used in research.
3. Interprets the library's finding aids and holdings to users and assists researchers
in finding primary source materials in the Rare Book, Manuscript, and Special
Collections Library and from other sources including the World Wide Web and other on-
line sources.
4. Supervises Research Services staff in providing external users with timely
responses and duplication services for inquiries received by phone, mail, e-mail, FAX,
and ILL.
