SPEC Kit 337: Print Retention Decision Making · 203
RUTGERS UNIVERSITY
Rutgers Delivery Service (RDS)
http://www.libraries.rutgers.edu/rutgers_delivery_service
Journal articles in microform will be copied and delivered electronically as PDF documents if a specific citation is given. Amount of copying, requesting, and delivery guidelines are
the same for articles in print and microform.
Some microform is available for loan. Use the "Item Special Request" option in the Library Catalog to request microform on loan. In libraries with fiche duplicating capabilities, a
fiche copy may be provided. In other libraries, the fiche may be loaned.
Items Not in the Library Catalog
If you need an uncataloged government document or an uncataloged microform delivered, print and fill out a paper Rutgers Delivery Service form (Rutgers Delivery Service (RDS)
Uncataloged Materials [PDF]) and fax it to the owning Rutgers library.
Media
Use the Media Materials booking request form to book media materials to preview or for classroom use.
Cancellations
If you wish to cancel a book hold or request, write to Ask A Librarian. Include your name and the title of the item. You will receive email notification whenever a hold or request is
cancelled. As soon as a hold is cancelled, it is removed from your MY ACCOUNT file the in Library Catalog.
Holds will be cancelled when placed on single copies of items that are later discovered to be missing, and when items have been held for you for 14 days at your pickup library and not
picked up.
If you wish to cancel an article request, logon to the Interlibrary Loan and Article Delivery Services webpage. Select "Outstanding Requests," find the article request you wish to cancel
and click on its transaction number in the left-hand column. Click on "Cancel Request" at the top of the Transaction Information screen. The canceled request is removed from
"Outstanding Requests" and can be viewed under "Cancelled Requests."
Notification
Books
You will receive email messages when books are available to check out. You will also receive messages from the Libraries in your MY ACCOUNT "Checkouts, Catalog Requests, and Bills"
file. If you requested delivery to a law library or off-campus site, books will be checked out to you before shipment and will be listed in your "Checkouts" file.
Holds are removed from your MY ACCOUNT file when the hold is canceled or when you check out the item. Requests are removed from your MY ACCOUNT file fourteen days after they
are filled or cancelled or twenty-eight days after the library recalls an item to satisfy a request.
Articles
You will receive email notification when an article is ready to view. Logon to the Interlibrary Loan and Article Delivery Services webpage and click on "Electronically Received Articles" to
view your article.
Fees
There is no charge for book delivery among any of the Rutgers libraries and to off-campus sites listed in the pickup pull-down menu.
There is no charge for web delivery of 1-30 page articles from the non-circulating collections of any Rutgers library.
Typical Turnaround Times
The typical turnaround time for books is 2-5 weekdays and for articles it is 1-2 weekdays.
The delivery time for a book depends on its status in the Library Catalog. Books that are PENDING or IN-PROCESS may take longer than 2-5 days. Books that are CHECKEDOUT and need
to be recalled are generally available within 2-3 weeks. The delivery time for ON-ORDER books will vary depending upon when they are received from the publisher.
The turnaround time for books may also be influenced by the number of holds on the item, your position in a hold queue, the number of available copies, and the item's location and
distance from your home library.
Campuses and Libraries/Collections
Camden Campus
Robeson Library
Camden Law Library
New Brunswick/Piscataway
Busch
Center of Alcohol Studies Library
Library Annex (materials may be requested for pickup at any library)
Library of Science and Medicine
Math Library
Physics Library
College Avenue
Alexander Library
Art Library (noncirculating)
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