190 · Representative Documents: Job Descriptions
Johns Hopkins University
User Experience Director
JHU Human Resources
https://hrnt.jhu.edu/jhujobs/job_view.cfm?view_req_id=46072&view=sch[5/31/11 1:40:44 PM]
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Library Services Manager
Requisition #: 46072
Working Title: User Experience Director
Hours Worked: 37.5
Work Week: Monday - Friday
Contact: Homewood HR 410-516-7196
Personnel Area: Libraries
Org Unit: Library Services
Location: 3400 N. Charles St.
Commensurate with experience
General Description: The Sheridan Libraries of Johns Hopkins University seek a User Experience (UX) Director to
build and lead a User Experience Group within the libraries. The User Experience Group is
charged to develop an ongoing process for understanding the needs and requirements of the
Sheridan Libraries’ community, responding to their behaviors and evolving the library’s
content and services to create compelling, insight-driven user experiences. The UX Group will
promote the understanding that the user experience, i.e. how we engage, respect and value
people, is a part of our organizational culture and reaches beyond the exclusive responsibility
or domain of a specific person or group. Reporting to the Associate Director for Library
Services and Collections, the User Experience Director will participate on the division’s
leadership team and work collaboratively within and beyond the UX Group to address the
community’s experience using library content and services.
The primary duties and responsibilities of the job:
Build a UX Group: In collaboration with Sheridan Libraries staff, define roles, hire and
supervise new positions of User Research Specialist and Interaction Designer/Information
Spearhead development through user-centered design involving the combined input of the
User Research Specialist, Interaction Designer/Information Architect and project staff
assigned for particular initiatives.
Ensure/provide a consistent framework for requirements across projects.
Clarify results of user research and focus the team’s design efforts on the needs of users.
Distill insights from data and synthesize key findings into a clear, compelling story to inform
Drive solutions and concepts through a process to tangible solutions.
Oversee the development of information architecture and interaction principles of rich and
complex interactive experiences for various platforms and channels.
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