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http://www.libraries.rutgers.edu/rul/staff/groups/ethnography/reports/ERP_Final_Report.pdf
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Judy Gardner, Interim Deputy Associate University Librarian for Research and Instructional Services,has been charged to coordinateimprovements to our Web
presence and digital public services, including work resulting from the ethnographic study and the need to advance implementation of its recommendations. She will
partner with the Director of Integrated Information Systems for the Rutgers University Libraries to guarantee that the appropriate commitment and support from both
public services and information technology are brought to bear on developing the Libraries website. Judy and the Director will work with members of the newly
i ntegrated website team and the Core Team to initiate and oversee the redesign and development process.
Information gathered in this study concerns issues beyond just the Libraries website. All committees and other groups that reviewed comments from the student survey
will be requested to review their initial recommendations,taking into consideration the principles, priorities, and strategies in this report, which focuses on the website,
as well as the website- focused and more general recommendations in the report on student interviews. They will be requested to incorporate work that will carry out
both the website and other recommendations into their planning and goal setting for academic year 2011 and beyond . The Core Team will provide support in the form
of additional data gathering and analysis and priority setting, as needed, and track and report on progress over the course of the coming academic year.
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