SPEC Kit 330: Library Contribution to Accreditation · 147
Texas A&M University
SACS Reaffirmation of Accreditation. Core Requirement 2.9
Section 2: Core Requirements Requirement 2.9, Page 10
Table 2.9.6 How to Read Adequacy Gap Ratio (AGR) Results
AGR Description/determination
AGR 100% Services/resources exceed user needs/expectations
0% AGR 100%
Services/resources meet user needs/expectations
The greater the score, within this range, the more closely the service/resource
meets a user’s perception of an ideal resource or delivery.
AGR 0% Services/resources do not meet user needs/expectations
Using Wordle™ software this graphic displays most prevalent words in user comments on
information resources and resource accessibility from the 2010 LibQUAL+® survey for the
Texas A&M Health Science Center.
Figure 2.9.1 Information Resources and Access
External benchmarking was undertaken in 2010 with the Association of Academic Health
Science Libraries (AAHSL), a consortium of 132 North American academic health sciences
libraries. AAHSL has developed a “core list” of electronic resources. A comparison of MSL
resources available with that list for 2009/2010 reveals that TAM HSC users have access to 95%
of the core resources [AAHSL Core Electronic Resources].
Other Learning/Information Resources
In addition to the learning and information resources provided by the TAMUL, the TAM HSC
provides other learning resources to students and faculty including the following:
Continuing education/service programs
Academic support services
Information technology
Physical facilities
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