SPEC Kit 349: Evolution of Library Liaisons · 83
Quantitative data is collected on instruction and research consultations. There is an annual self-assessment that is a part
of individual liaisons’ yearly evaluations. We are working on collecting more detailed information on liaison activities.
This depends on whether the liaison role is primary or secondary. For primary, the answer is liaison functions. For
secondary, liaison evaluations have input from disciplinary coordinators. Each librarian sets their goals in conversation
with their supervisor, and these goals include liaison work.
We use both goal-based evaluation and evaluation criteria that include liaison functions.
EVALUATION OF LIAISON SERVICES
38. Does your library compile statistics documenting liaison activities? N=67
Yes 63 94%
No 4 6%
If yes, what statistics are collected? N=56
All contacts, whether at the individual, class, or departmental level, are recorded.
Although we do not track liaison work directly, we compile statistics for many of the areas that they work in, e.g.,
reference, instruction, collection development.
Classes, research appointments
Consultations, instruction, reference (virtual and F2F)
Consultations, outreach activities (including one-on-one meetings and large orientations), and events. Instruction and
reference statistics are also collected by our Learning Services and Reference Services Programs, respectively.
Consultations, teaching, outreach/programming
Contacts (both reference contacts and consultations), instruction sessions
Examples include number of user contacts, length of contacts, level of contacts, number of searches, number of
documents delivered, etc.
Faculty interactions, research interviews, instruction sessions
Has not been strong before, working on it.
In-person and virtual consultations/reference statistics, engagement on research projects, office hours, collaborative
relationships with departments/programs/offices/faculty, instruction sessions
Instruction
Instruction and off-desk consultation
Instruction and reference numbers
Instruction sessions, research consultations
Instruction sessions, research consultations, email and chat reference transactions, circulation statistics by call number,
interlibrary loan statistics by call number
Quantitative data is collected on instruction and research consultations. There is an annual self-assessment that is a part
of individual liaisons’ yearly evaluations. We are working on collecting more detailed information on liaison activities.
This depends on whether the liaison role is primary or secondary. For primary, the answer is liaison functions. For
secondary, liaison evaluations have input from disciplinary coordinators. Each librarian sets their goals in conversation
with their supervisor, and these goals include liaison work.
We use both goal-based evaluation and evaluation criteria that include liaison functions.
EVALUATION OF LIAISON SERVICES
38. Does your library compile statistics documenting liaison activities? N=67
Yes 63 94%
No 4 6%
If yes, what statistics are collected? N=56
All contacts, whether at the individual, class, or departmental level, are recorded.
Although we do not track liaison work directly, we compile statistics for many of the areas that they work in, e.g.,
reference, instruction, collection development.
Classes, research appointments
Consultations, instruction, reference (virtual and F2F)
Consultations, outreach activities (including one-on-one meetings and large orientations), and events. Instruction and
reference statistics are also collected by our Learning Services and Reference Services Programs, respectively.
Consultations, teaching, outreach/programming
Contacts (both reference contacts and consultations), instruction sessions
Examples include number of user contacts, length of contacts, level of contacts, number of searches, number of
documents delivered, etc.
Faculty interactions, research interviews, instruction sessions
Has not been strong before, working on it.
In-person and virtual consultations/reference statistics, engagement on research projects, office hours, collaborative
relationships with departments/programs/offices/faculty, instruction sessions
Instruction
Instruction and off-desk consultation
Instruction and reference numbers
Instruction sessions, research consultations
Instruction sessions, research consultations, email and chat reference transactions, circulation statistics by call number,
interlibrary loan statistics by call number
