95 SPEC Kit 356: Diversity and Inclusion
UNIVERSITY OF TENNESSEE, KNOXVILLE, LIBRARIES
University of Tennessee Libraries Strategic Plan, 2017–2022
UT LIBRARIES STRATEGIC PLAN, 2017-2022 PAGE 7 AUGUST 2016
Sharing Our Story
Communication is not a one-time activity but rather an initiative that requires
ongoing dedication. It encompasses listening as well as telling. Effective
communication demands that we weave our users’ range of experiences into
what each of us does and how we convey it. In this way, we do more than share
experiences. We create a shared experience.
Goals
Use two-way communication and assessment to create an extraordinary user
experience
Cultivate private support of the Libraries
Increase awareness of library services and resources
Create and promote consistent best practices for external communication
Publicize the Libraries’ accomplishments throughout campus—and beyond
Aligns with VolVision 2020 Strategic Priorities 1, 2, 5, 6
Five Areas of Strategic Emphasis, continued
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